MEET THE TEAM
At Pelham House, we have a caring team who are passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face. We encourage visits to Pelham House so you can meet our team and get a feel for what it would be like to live here. You will be welcome to look around, meet our team and other residents, find out what goes on, even stay for lunch; we are happy to answer any questions you may have. It is important to us that you make the right decision and are happy with your choice home.
Job Title: Registered Manager
Amanda was appointed Registered Manager in January 2017
she brings a wealth of knowledge and experience with 30 years in the care industry. Amanda is a certified instructor in Moving & Handling, holds a level 3 in palliative care, level 2 in dementia awareness, and coaches her team to their full potential. Amanda strives to provide a safe and well-led service and a person-centred care environment at Pelham house, which provides a homely atmosphere. Amanda has a real passion for her role and strives to deliver excellence in care.
Job Title: Deputy Manager
Kristie has been in the care industry for the past 13 years, Kristie completed her NVQ Level 2 and 3 in a hospital environment and brings a varied skills knowledge to Pelham House. Kristie is in the process of completing her Level 5 in management, she loves her role as deputy manager and is very passionate about providing the best care for our residents, whilst leading and motivating a small team.
Job Title: Compliance Administrator
Kim, our compliance administrator joined Pelham House in May 2017, she brings a wealth of experience having gained 12 years in the care industry. Kim ensures we are offering the highest quality care in line with CQC requirements, our company standards and company policies. Kim also supports and develops colleagues to ensure our residents are receiving the very best care within our care settings. Kim loves to interact with our residents and has a professional approach to delivering excellence in care.
Job Title: Chef
Sam, our chef uses the freshest, locally sourced ingredients to prepare delicious, nutritionally balanced meals throughout the day. Sam has gained 14 years’ experience as a chef, he has a real passion and drive to deliver the very highest quality menu’s, which are varied, we are also proud to have achieved the 5-star standard award. Our menu features classic dishes alongside regional cuisine and is updated regularly, ensuring there are a range of options to choose from, every day, alongside homemade meals, a range of snacks are available each day for our residents to enjoy. Wine, sherry, beer and non-alcoholic beverages are offered with meals. Sam also works alongside residents to understand their nutritional requirements and food preferences to ensure their needs are met. Sam also caters for our themed events that take place throughout the year.
Job Title: House Keeping
Kim heads up our Housekeeping team, Kim has many years’ experience working as a head housekeeper in care settings. We recognize that the housekeeping team play a very important role in making sure that all areas of our homes are clean and safe places where staff can care for our residents. Thorough cleaning is carried out every day both in resident’s rooms as well as all communal areas throughout the home.
Job Title: Activities Co-Ordinator
Penny our activities co ordinator joined Pelham House in January 2019, Penny has gained 4 years’ experience in this role, she is also a trained chef and graphic designer. Pelham House has a vibrant atmosphere designed to help residents get the most out of life, and we’re here to support them every step of the way. We have a packed activities calendar to suit all tastes and abilities. From exercise classes for keeping active to flower arranging, painting, cooking and music sessions designed to keep the creative minds flowing, there’s lots on offer for residents to get involved with and activities are tailored to meet individual needs. We also have our own adapted vehicle, Penny enjoys arranging trips out to local garden centres and other local attractions. Lorraine also holds regular resident meetings to ensure we are listening to what our residents have to say. Penny shares our passion to deliver excellence in care.